South Africa Level 5 – Explained

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Level Five: Permitted Retail and Service Operations; and Personal Movement

All COVID-19 health and safety protocols must be followed at all times, including observance of guidelines for social distancing, sanitation and hygiene, and use of
appropriate personal protective equipment, like cloth face masks, as determined by the National Department of Health People may travel to perform and acquire services only where such services cannot be provided from the safety of one’s home A reference to a permitted level of employment must take into account the necessary social distancing guidelines as per the National Department of Health.

A. Agriculture, hunting, forestry and fishing:
1. Food-related agriculture, livestock, transport of live animals and auctions (subject to health directions) and related agricultural services;
2. All fishing, operation of fish hatcheries and fish farms; and
3. Harvesting and storage activities essential to prevent the wastage ofprimary agricultural goods

B. Electricity, gas and water supply:
1. All electricity, gas and water supply

C. Manufacturing:
1. Manufacture of all retail products permitted to be sold under Level Five, and all input products, permitted scaling up to full employment, except where otherwise indicated;
2. Manufacture of paper and paper products, excluding stationery, permitted scaling up to full employment;
3. Manufacture of packaging, including glass, plastic bottles and containers, permitted scaling up to full employment;
4. Manufacture of winter clothing, bedding and heaters, and all inputs required, permitted, commencing at 25% and scaling up to 50% employment;
5. Petroleum smelters, refineries and furnaces, permitted scaling up to full employment

D. Construction and related services (inc. tradespeople):
1. Civil engineering for public works projects (including water, energy, sanitation);
2. Critical public works construction; and
3. Critical maintenance and repairs

E. Wholesale and retail trade, covering stores, spaza shops, eCommerce and informal traders:
1. Any food product, including non-alcoholic beverages and animal food, excluding the sale of cooked hot food;
2. Toilet Paper, sanitary pads, sanitary tampons, condoms;
3. Hand sanitiser, disinfectants, soap, alcohol for industrial use, household cleaning products, and personal protective
4. Products for the care of babies and toddlers;
5. Personal toiletries, including haircare, body and face care products, rollons, deodorants, and dental care products;
6. Medical and Hospital Supplies, medicine, equipment and personal protective equipment;
7. Fuel, including coal, wood, paraffin and gas;
8. Airtime and electricity
9. Hardware, components and supplies required by any qualified tradespersons solely for the purpose of emergency repairs at residential homes;
10. Hardware, components and supplies required by any entity engaged in the provision of essential services for any project related to the provision of
water, electricity or other essential services;
11. Components for vehicles undergoing emergency repairs where such vehicle is used by a person engaged in essential services work;
12. Chemicals, packaging and ancillary products used in the production of any these products;
13. Textiles required to produce face masks, and other personal protective equipment;
14. Children’s clothing;
15. Winter clothing bedding and heaters;
16. On-line delivery of ICT equipment to facilitate work-from-home arrangements including computers, mobile telephones and other home office equipment
17. No sale of liquor permitted

F. Information and communication services:
1. All telecommunication services and infrastructure;
2. Information and Communication Technology services to support essential services;
3. Postal services and courier services related to transport of medical products

G. Media and entertainment services:
1. Online services;
2. Productions for local broadcast; and live streaming in support of COVID-19 subject to directions; and
3. Newspapers and broadcasting

H. Financial and business services:
1. Employees should work from home where possible;
2. Call centres, for local and international markets, may operate subject to directions issues by the relevant cabinet members;
3. Essential financial services may operate subject to directions issues by the relevant cabinet member;
4. Private security services may operate;
5. Implementation of payroll systems;
6. Rental of motor vehicles, machinery and equipment, and of personal and household goods to support other essential services;
7. Other professional services may operate only where work-from-home is not possible, and only to support other essential services

I. Accommodation and food service activities permitted
1. Accommodation not permitted, except for quarantine, essential services
2. Restaurant, take-away, bar and canteen services not permitted

J. Transport, storage and communication services permitted
1. Rail, ocean and air transport permitted only for the shipment of cargo;
2. Taxis, buses, e-hailing services subject to restrictions on capacity and times, and for permitted activities only; and
3. Transport and logistics in respect of specific cargo, and permitted retail goods to neighbouring countries, which shall include all goods imported via SA ports of entry, for re-export to neighbouring countries

K. Mining and quarrying:
1. Coal production for Eskom scaling up to full employment; and
2. All other mining starting in batches scaling up towards 50% employment

L. Repair and related emergency services permitted
1. Tow trucks and vehicle recovery services
2. Emergency repair work, including plumbers, electricians, locksmiths, glaziers, roof repair work
3. Emergency automobile repairs for persons rendering essential services

M. Supply chains:
1. Production, manufacturing, supply, logistics, transport, delivery, critical maintenance and repair in relation to the rendering of permitted services including components and equipment;
2. All workplaces or premises must have care and maintenance that is essential to the prevention of the destruction or significant impairment of working areas, plant, machinery or inventory, or to permit orderly shutdown arrangements, on such conditions as may be issued by means of directions by the relevant cabinet members

N. Private households employment:
1. Live-in staff, and staff providing care to the sick, mentally ill, elderly, people with disabilities and children

O. Public administration, government services and other arms of the state:
1. Only essential government and administration services may operate, including:
a) Disaster management services;
b) Birth and death certificates, replacement identification documents,
c) Essential municipal services;
d) Services related to the essential functioning of courts;
e) Essential SARS services defined by the Commissioner of SARS;
f) Police, peace officers, traffic officers, military medical personnel and soldiers, correctional services officials and traffic management services;
g) Services rendered by the Executive, members of Parliament, Members of the Provincial Legislature, Members of Local Councils, the Judiciary, traditional leaders and National Office Bearers of Political Parties represented in Parliament;
h) Commissioners of the South African Human Rights Commission, Gender Commission, the Commission for the Promotion and Protection of the Rights of cultural, Religious and Linguistic Communities, the Public Protector and Deputy Public Protector and the Independent Electoral Commission

P. Health, social and personal services:
1. Medical and veterinary services permitted;
2. Cleaning, sanitation, pest control, sewerage, waste and refuse removal services;
3. Social work, counselling, care and relief activities permitted for COVID-19 care and relief for the sick, mentally ill, elderly, people with disabilities and
children;
4. Wildlife Management, Antipoaching, Animal Care and Veterinary services;
5. Funeral, and cremation services, including mortuaries services and the transportation of mortal remains;
6. Trade union essential staff for workers covered by Level 5, subject to Directions

Q. Education services:
1. Permitted on dates and schedule set out separately

R. Personal Movement:
1. Interprovincial travel is not permitted except to return to work with proof of employment; for movement of learners, with permit; in exceptional circumstances such as funerals (with approval) or essential services.
2. Stay at home, other than essential travel for work and to purchase essential goods.
3. No recreational travel or to meet friends or family.
4. Mandatory use of cloth masks (including home-made ones to cover nose and mask) and ensure hand hygiene when in public and at workplace.
5. Emergencies for medical reasons.
6. Those who have an exemption to travel for funerals
7. South Africans returning home and foreign nationals leaving South Africa
8. Elderly and persons with co-morbidities are encouraged to self-isolate and only leave home for exceptional reasons.
9. Social distancing (2m away from other persons) to be applied in public
when, shopping, and visiting health facilities (pharmacies, clinics etc)
10. Social distancing when using public and private transport, as per transport guidelines
11. All public gatherings are prohibited.
12. Stores to ensure that there is temperature screening of patrons, hand
sanitisers available and measures to facilitate social distancing. Where the number of customers cannot be accommodated at once then measures such a ticket system and defined limit of time in the store per customer should be implemented instead of the physical queuing of customers.
13. Curfews will be implemented between 8pm and 5am, unless for essential service workers returning from or going to work


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